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Ads have come to AI chatbots. What does it mean? What does any of it mean?

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Microsoft slips ads into AI-powered Bing Chat. ā€œThe Dealā€ will never die! Ā»Ā»

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Ads have come to AI chatbots. What does it mean? What does any of it mean?

Bingā€™s AI-generated answers now include ads (@debarghya_das / Twitter)

AS I PREDICTED from day 1, ads have come to ChatGPT.

ā€” Well, sort of.

ā€” Technically, itā€™s Microsoftā€™s Bing search engine ā€”which is powered by the same tech that powers ChatGPTā€” that has started serving up ads.

ā€” I called this last year, when people were predicting AI chatbots would ā€œendā€ Google.

I DIDNā€™T UNDERSTAND that argument, mostly because monetizing AI chatbot conversations seems pretty simple:

ā€” 1. Sell the rights to sponsor certain queries to advertisers.

ā€” 2. Ask those advertisers for the language they want you to display.

ā€” 3. Sprinkle that language in with your chatbotā€™s ā€œnatural responsesā€ when it serves its users answers!

ā€” Just like Google Ads today, the advertiser gets the ā€œimpressionā€ for free, and only pays when the ad language is clicked on.

ā€” Simple, right?

WELL, APPARENTLY, BING ads have some ā€œcomprehension issues.ā€

ā€” Like, in the case pictured above, itā€™s not exactly clear whoā€™s doing the advertising (ā€œTrueCarā€?), and what exactly theyā€™re advertising.

THAT DOESNā€™T MATTER. Those issues will sort themselves out, and soon.

ā€” The larger point is that ā€œThe Deal,ā€ as it always would have done, is finding its way into the very newest media platforms.

ā€” (The Deal is my nickname for the advertising-supported business model, and it goes something like this: ā€œshow me what I want for free and in exchange Iā€™ll look at an ad every now and then.ā€)

SIDEBAR: BELIEVE IT or not, advertising can ā€”and shouldā€” be a force for good. (Really!)

ā€” For instance, good advertising creative executions make people happy.

ā€” Example: millions look forward to the Super Bowl for the ads alone.

BUT THEREā€™S MORE to it than that.

ā€” Advertisers professionalize the content they sponsor.

ā€” This makes logical sense. After all, advertisers wonā€™t stick around if the content is wrong, or really off putting.

ā€” In this way, big advertisers will play a powerful role in helping ensure Bing Chat stays both civil and accurate, something early versions of generative AI have actually struggled with.

OK, SO WHAT does this all mean?

ā€” Well, zoom out: ads have societal benefits too.

ā€” Selling advertising can allow media firms to offer services and content at lower, or even no cost.

ā€” Do you ever stop and think for a second how remarkable it is that Google, Gmail, Google Maps, Google News, YouTube, Facebook, WhatsApp, Instagram, TikTok, CapCut, Snapchat, plus countless major news and sports sites like CNN.com and ESPN.com, not to mention thousands and thousands of professionally produced podcasts and more, are allā€¦ completely and totally free?

ā€” Thatā€™s the power of The Deal, and it is good for society in that it enables more people to access information, entertainment, and educational resources, which ā€”theoretically, at leastā€” contributes to a more informed and connected population.

ā€” Bottom line: ads are coming to ChatGPT and similar, which should strengthen generative AIā€™s output, and widen the audience for it.

ā€” At the same time, and contrary to many predictions, generative AI wonā€™t kill search advertising.

ā€” It will grow it.

ā€” Good.

More:

Microsoftā€™s Bing chatbot is getting more ads Ā»Ā»

Microsoft talks about its plans for ads inside Bing Chat responses Ā»Ā»

Written by Jon Kallus. Any feedback? Simply reply.

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